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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

Data Privacy Statement BPay UK Limited

Data Privacy Statement

BPay UK Limited

Last updated: [Insert Date]

BPay UK Limited (“BritishPay”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Data Privacy Statement explains how we collect, use, store, and protect your personal data when you use our services.

1. Who We Are

BPay UK Limited is a financial technology company providing mobile wallet, payment, and merchant services.

Company registration: [16670627]
We are registered with the Information Commissioner’s Office (ICO) under registration number ZC013239. for data protection purposes.
Registered address:
14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX, United Kingdom
Contact: support@britishpay.co.uk

We are the Data Controller for the personal data we process in relation to our services.

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, date of birth, national ID, passport, proof of address.
Contact Data: Email address, phone number, residential address.
Financial Data: Bank details, card details (tokenised), wallet balances, transaction history.
Technical Data: Device information, IP address, app usage, login history.
KYC/KYB Data: Documents and information required by law for identity and business verification.

3. How We Use Your Data

We use your data for the following purposes:

To provide wallet, payment, and transfer services.
To verify identity and comply with KYC/KYB, anti-money laundering (AML), and counter-terrorist financing (CTF) obligations.
To process transactions and manage accounts.
To detect and prevent fraud.
To comply with legal and regulatory requirements.
To improve our services and customer support.
For marketing (where consent is given).

4. Legal Basis for Processing

We process your personal data based on:

Contract: To deliver services you request.
Legal obligation: To comply with financial regulations (KYC, AML, CTF).
Legitimate interest: To improve services, security, and fraud prevention.
Consent: For marketing communications and optional services.

5. Sharing Your Data

We may share your data with:

Payment networks and acquirers (e.g., Visa, Mastercard, Faster Payments).
Regulators and authorities where legally required.
Service providers (e.g., cloud hosting, KYC providers, fraud monitoring, open banking APIs).
Partner banks and fintech infrastructure providers.

We will never sell your data to third parties.

6. International Transfers

Where personal data is transferred outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal data only as long as necessary:

As required by law and regulation (usually 5–7 years for financial services).
While you are a customer of BPay.

8. Your Rights

Under UK GDPR, you have the right to:

Access your data.
Correct inaccuracies.
Request erasure (where lawful).
Restrict or object to processing.
Data portability.
Withdraw consent (for marketing).
Lodge a complaint with the ICO (Information Commissioner’s Office).

9. Security

We implement technical and organisational measures to protect your data, including encryption, secure storage, access controls, and regular audits.

10. Contact Us

For any questions about this Privacy Statement or how we handle your data, please contact:

Data Protection Officer
BPay UK Limited
Email: contact@britishpay.co.uk
Phone: [+44 7836 227 120]

We care about your privacy. Here’s a quick summary of how we handle your data:

Who we are: BPay UK Limited, a UK-based payment services provider.
What we collect: Your name, contact details, ID documents (for KYC/KYB), payment details, and transaction history.
Why we use it: To provide our wallet and payment services, verify your identity, comply with financial regulations, prevent fraud, and improve our services.
Who we share it with: Only with trusted partners like banks, payment networks, KYC providers, regulators (if required by law). We never sell your data.
Your rights: You can access, correct, or delete your data, and withdraw consent for marketing at any time.
How long we keep it: As long as you use BPay and as required by law (usually 5–7 years).
Contact us: For questions or data requests, email : info@britishpay.co.uk.

🔒 We use strong security measures (encryption, access controls, monitoring) to keep your data safe.

Privacy Notice BPay Uk Limited

Company No: 16670627 | ICO Registration No: ZC013239

Registered Office: [14/2E Docklands Business Centre, 10–16 Tiller Road, London, E14 8PX]

BPay UK Limited trades as BritishPay.